Privacy Policy
Last Updated: August 05, 2026
Welcome to Evercrust Bakes & More. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, place an order, or contact us. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
To provide you with a smooth shopping experience, we may collect personal information such as your name, email address, phone number, billing address, delivery address, order details, and any customization instructions you provide for cakes or bakery products. We may also collect technical information including your IP address, browser type, device information, cookies, and website usage data to improve our services.
2. How We Use Your Information
The information collected is used solely to process your orders, deliver freshly baked products, communicate order updates, respond to your inquiries, improve our website, provide customer support, prevent fraudulent activities, and comply with legal obligations. We may also send promotional offers and updates if you choose to receive them.
3. Freshly Baked Products & Return Policy
Every cake and bakery item at Evercrust Bakes & More is freshly baked and prepared specifically for your order. Due to the perishable nature of our products, we do not accept returns, exchanges, or refunds once an order has been delivered.
- •Please review your order carefully before confirming your purchase.
- •Ensure the delivery address and contact details are accurate.
- •Minor variations in decoration, color, or design may occur because every cake is handcrafted.
- •Returns or replacements will only be considered if an incorrect or damaged product is delivered due to our error.
- •Any issue must be reported within 2 hours of delivery with clear photographs.
4. Product Images & Custom Cake Designs
We strive to display our products as accurately as possible. However, every cake is handcrafted, and slight differences in colors, icing, decorations, flowers, toppings, or finishing may occur. Customized cakes created from reference images may not be exact replicas, but our team will make every effort to achieve a similar appearance while maintaining quality and freshness.
5. Customer Reviews & Photos
We encourage honest customer feedback to help us improve our services. However, fake reviews, misleading ratings, edited images, or photographs that do not represent products purchased from Evercrust Bakes & More are strictly prohibited.
- •Only genuine customer reviews may be submitted.
- •Uploaded photographs should accurately represent our products.
- •False, offensive, misleading, or spam content may be removed without notice.
- •Reviews containing abusive language or promotional content for other businesses will not be published.
- •We reserve the right to moderate or remove any content that violates these guidelines.
6. Payment Security
Your payments are processed securely through trusted third-party payment gateways. Evercrust Bakes & More does not store your debit card, credit card, CVV, UPI PIN, or banking credentials on our servers.
7. Sharing Your Information
We respect your privacy and never sell or rent your personal information. Your information may only be shared with trusted delivery partners, payment gateway providers, technical service providers, or government authorities when required by applicable law.
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to maintain the highest level of security, no online system can guarantee complete protection against every possible risk.
9. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings if you prefer.
10. Changes to this Privacy Policy
Evercrust Bakes & More reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the revised "Last Updated" date. Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details below:
- Evercrust Bakes & More
- Phone: +91-9311754900
- Email: evercrust.bakes@gmail.com
- Address: AG 27, Conscient One, Sector 109, Gurugram, Haryana 122101
